We are open and accepting orders. Our policy is to encourage safe social distancing guildlines and wear masks where this is not possible.
All suppliers around the country have returned to normal operations and are able to provide us any necessary materials and supplies. However, if issues arrise that prohibits any part of our operation or there is any difficulty in aqusition of supplies that would affect an order's shipment, we will be sure to notify those it would affect as soon as possible.
In the past few months there has been a substantial increase in orders from both new and existing users. This may have an impact on the average time it requires to complete, package and ship an order. For some orders this may mean an additional few days. As we hire and train new staff, these delays should be minimized and customers should see a faster turnaround time.
This is affecting all industries since most carriers are reporting a higher than average increase in shipments they are receiving as more people order products online. This may mean they do not always update tracking as regularly as they should or estimated delivery dates may be slightly off.
Transit times for international orders may take longer than normal. This may be due to things like longer times orders must go through customs or less flights to those destination countries.
We appreciate your continued business and encouragement and look forward to discovering ways we can serve you in better days ahead.
The FinerWorks Team
BS, University of Texas at Austin. Founding Member, CEO & CFO for FinerWorks. Monica worked extensively in the public sector prior to joining the FinerWorks team. She currently oversees most financial aspects including hiring and budgeting for FinerWorks. As CEO she provides final approval of new products.
BFA in Studio Arts, Montclair State University, New Jersey. Prior to joining the FinerWorks Team, Rupal worked as an art instructor in both the United States and India. Currently Rupal is in charge of both the front office (which includes customers service) as well as the production department. She provides introduction and training of new print product manufacturing.
BA, University of Texas at Austin. Founding Member and Chief Development Officer (CDO). While James has little formal education in the realm of visual arts, he is a self-taught artist and successfully established a lucrative web and graphic design business starting in the late 1990s. As one of the founding members of FinerWorks, James currently oversees technology implementation, product development and strategic partnerships.
BFA in Graphic Design from the Sanford Brown College. Brian runs his own graphic design business on the side while working full time as the Office Manager for FinerWorks. As the Office Manager, Brian oversees the front end of our San Antonio based production facility and the training of staff for customer service related activities. Brian also manages outgoing shipments insuring orders ensuring orders are sorted by the production staff for shipment.
Noelle is a self-taught graphic designer with extensive experience in producing commissioned canvas prints for her clients. Prior to this Noelle worked extensively in the multimedia/video industry as a videographer and editor. Currently Noelle provides direction and content for the marketing of FinerWorks. In addition, she helps train staff in customer relations and handles commissioned requests for FinerWorks.
Zane Thomas is one of the leading customer support specialist for FinerWorks. His extensive background comes from running a successful screen print company and founder of both Black Moon Prints and Black Moon Gallery, based in San Antonio.
Melissa has worked extensively in both social media marketing for the fine art community. On weekends Melissa may be found also helping such galleries such as Art on 5th in Austin and Tatum Originals in San Antonio.
Foster is part of the IT team that oversees the IT needs of the production department as well as customer service. He also provides IT related support as needed to customers that may need additional help with the ordering process.
BFA in Communication Design from University of North Texas. Gerald, prior to joining the FinerWorks team worked in the graphic design industry for a local newspaper. When he joined FinerWorks he brought considerable knowledge in digital imagery, including photo editing as well as graphic design applications. Gerald works extensively in the print production side which includes the operation of printer hardware and canvas finishing services.
Steve manages the framing center and warehouse operations. He and his staff handle framing orders and incoming supply shipments. Steve is a successful artist in his own right as well as  a general jack of all trades. Well versed in everything from computer networking to glassmaking, he operates and sells his custom glass creations on the side and online.
Brian has worked in the digital printing industry for years. He currently oversees anything to o with framing and supplies while also directly involved in framing customer orders.
BFA in Graphic Design from the Sanford Brown College. Tiffany is an accomplished artist selling her t-shirt designs at art shows. She works primarily in the framing and matting department and assists the Lead Framer.
Master of Fine Arts-Photography, Texas A&M University-Corpus Christi. During the day Stella works in the production department at FinerWorks however at night she is an Adjunct Professor at the Art Institute of San Antonio teaching photography related classes with an emphasis on Photoshop and digital photography for designers. Stella’s no-nonsense approach to the stretching and mounting of canvas prints, leaves the production staff checking and rechecking their work to make sure customers get the best print possible.
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800-567-8594
Phone & Lobby Hours Monday-Friday 9 AM-5PM CT