FAQs

Prints, Ink and Media

1. How long will my print last?
2. Can you tell me about the canvas and paper types you offer?
3. Will the colors match my photo or digital image?
4. What are the most popular frame and print sizes?
5. Can you stretch and mount my print?
6. What are stretched or stretched and mounted prints?
7. What is the range of sizes you can print?
8. Which type of canvas would be best to order. The matte or the gloss?
9. Can you tell me about the inks you use?
10. Are the prints water proof?
11. How do black and white prints come out? Will they be in true grayscale?
12. Can FinerWorks.com prescreen my image or notify me if my image is going to come out looking awful in print?

Technology

1. What kind of technology do you use?
2. What color space (color mode) should I use
3. How many colors do your plotters use?
4. What is a plotter?
5. How is the work transferred to the print?
6. What resolution should I scan a picture at if I want to send it to you on a disk or upload it to your server?

Ordering

1. How do I order?
2. Where can I find pricing?
3. Can I upload my image files online?
4. Do you offer an FTP link for image file transfers?
5. Can I send images on CD or submit photos by mail?
6. I am having problems uploading my image file. What is wrong?
7. What is the turn around time for orders?
8. Do you all do rush orders?
9. Do take print orders from countries outside the US?
10. Is it safe to purchase through this site with a credit card?
11. Can you send me a sample proof of my print?
12. Can I get a discount on the prints if I order large quantities?
13. Do you all offer framing?

My Pictures / Account

1. How much does it cost to register?
2. What is My Pictures?
3. How am I paid if someone buys a print?
4. Are you going to make my image available to the public?

My Web Site

1. What is My Web Site?
2. Why are there "Ads" at the buttom of my web site's pages?
3. How do I get people to go to my web site?
4. What is my web site's address / URL?
5. Can I use my own domain with "My Web Site"?

Printing My Digital Images

1. Can you print photos taken by a professional photographer or studio?
2. I have an old photo that I want restored and put on canvas. Can you do that?
3. Which should I supply: negatives or the photo?
4. What resolution should my digital picture or file be at if I want it printed on canvas?
5. What is meant by pixels?
6. Do you scan artwork?
7. Does it cost extra to scan negatives, transparencies or slides?

My Print Sales & Royalties

1. Is is required that I join the licensed prints program?
2. What if I don’t want to sell any prints?
3. When will I get paid my royalties?
4. How will I know how much I made?
5. Are you going to sell my prints?
6. Is this the same as the affiliate program?
7. How with this help my sales?